If you have any queries, problems, or concerns related to NJ Transit, you have the option to reach out to NJ Transit headquarters through mail. To contact NJ Transit customer service via mail, address your correspondence to 1 Penn Plaza East, Newark, NJ 07105, the mailing address for NJ Transit headquarters.
In addition to mailing your inquiries, if you require a prompt resolution to your issues, there is a direct phone line available for you to call. By dialing 1-973-275-5555, you can speak directly with NJ Transit representatives, who can assist you. This phone line is operational every day from 8:30 am to 5:00 pm, giving you a convenient window of time to reach out and seek assistance.
NJ Transit operates 24 hours a day, 7 days a week to provide transportation services. However, for administrative offices and customer services, the typical working hours are from 8:30 am to 5:00 pm ET, daily. Different departments or facilities within NJ Transit may have slightly different hours of operation.
To contact NJ Transit Customer Service by phone, use the following number: 973-275-5555. This customer service phone number will connect you to NJ Transit customer service office, where you can get assistance with inquiries, ticket information, schedules, or any other related matters. While the operator assistance is available from 8:30 am to 5:00 pm ET every day, you can get automated information 24/7.